What Our FAQ Covers and Why It Matters
We put this FAQ together because most questions come down to a handful of real concerns: how do I fund my account, how do I get money out, and who do I call when something goes wrong. Rather than send you through a long chat queue, we want the answer to already be here. Each section below handles one specific topic —
account creation, local wallet deposits via bKash, Nagad or Rocket, withdrawal verification, and our support paths. If your question isn't here, our live chat and email team handle anything that falls outside this page. We keep this page updated whenever our payment or account processes change, so what you read here reflects how things actually work right now. For players in Dhaka
and elsewhere across Bangladesh, the wallet deposit path is the same — open your mobile wallet app, send to the number shown at checkout, confirm with your PIN.
- bKash
- Nagad
- Rocket